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Cookie Policy

How we use cookies to enhance your experience

Last Updated: July 11, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.

2. How We Use Cookies

Cayinfoaz uses cookies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve website functionality and performance
  • Provide personalized content and advertisements
  • Enable social media features
  • Ensure website security

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

Cookie Name Purpose Duration
PHPSESSID Maintains user session Session
csrf_token Security protection Session
cookie_consent Remembers cookie preferences 1 year

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website:

Cookie Name Purpose Duration
_ga Google Analytics - user identification 2 years
_ga_* Google Analytics 4 - session data 2 years
_gid Google Analytics - user identification 24 hours

3.3 Marketing Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

Cookie Name Purpose Duration
_gcl_* Google Ads conversion tracking 90 days
_fbp Facebook Pixel tracking 90 days
remarketing_* Remarketing campaigns 30 days

3.4 Functional Cookies

These cookies enhance website functionality and personalization:

Cookie Name Purpose Duration
language_preference Remembers language selection 1 year
newsletter_popup Controls newsletter popup display 30 days
yacht_search_filters Saves yacht search preferences 7 days

4. Third-Party Cookies

We use services from third parties that may place their own cookies on your device:

4.1 Google Services

  • Google Analytics: Website traffic analysis
  • Google Ads: Advertising and conversion tracking
  • Google Maps: Interactive maps on our contact page
  • reCAPTCHA: Protection against spam and abuse

4.2 Social Media

  • Facebook: Social plugins and advertising
  • Instagram: Social media integration
  • LinkedIn: Professional networking features

4.3 Other Services

  • Hotjar: User behavior analysis (if implemented)
  • Intercom: Customer support chat (if implemented)
  • Mailchimp: Email marketing services

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

  • Accept all cookies
  • Customize your preferences
  • Reject non-essential cookies

5.2 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Preferences > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and Site Permissions

5.3 Opt-Out Links

You can opt out of specific tracking services:

  • Google Analytics: Google Analytics Opt-out
  • Google Ads: Ad Settings
  • Facebook: Facebook Ad Preferences

6. Impact of Disabling Cookies

If you choose to disable cookies, you may experience:

  • Reduced website functionality
  • Need to re-enter information on each visit
  • Loss of personalized content
  • Inability to use certain features
  • Less relevant advertisements

7. Google Ads Compliance

Our cookie usage complies with Google Ads policies:

  • Clear disclosure of cookie usage
  • Proper consent mechanisms
  • Respect for user privacy choices
  • Compliance with applicable privacy laws
  • No collection of sensitive personal information

8. Mobile Devices and Apps

When accessing our website through mobile devices:

  • Similar cookie policies apply
  • Some browsers may handle cookies differently
  • Check your mobile browser settings for cookie controls
  • App-specific tracking may use device identifiers instead of cookies

9. Data Retention

Cookie data is retained according to the following schedule:

  • Session cookies: Deleted when you close your browser
  • Short-term cookies: 24 hours to 30 days
  • Long-term cookies: Up to 2 years
  • User-controlled: Until you delete them or opt out

10. Updates to This Policy

We may update this Cookie Policy to reflect:

  • Changes in our cookie usage
  • New regulatory requirements
  • Technology updates
  • Business practice changes

We will notify you of significant changes through our website or email.

11. Contact Us

If you have questions about our cookie usage or would like to exercise your rights, contact us:

Cayinfoaz Privacy Team
Email: [email protected]
Phone: +1 647-893-3821
Address: 1521 Foreshore Walk, Granville Island
Vancouver, BC V6H 3X3, Canada

This Cookie Policy is part of our Privacy Policy and Terms of Service. By continuing to use our website, you agree to our use of cookies as described in this policy.

Related Documents

  • Privacy Policy
  • Terms & Conditions
  • Refund Policy
  • Accessibility Statement

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Contact Info

1521 Foreshore Walk, Granville Island
Vancouver, BC V6H 3X3
+1 647-893-3821
[email protected]

© 2025 Cayinfoaz. All rights reserved. Licensed yacht charter operator in Canada.